Our Services
At Xylem, we’ve carefully crafted our portfolio of services to adapt to the evolving needs of our clients, focusing on areas where we can make the most significant impact. Our approach combines the expertise of our dedicated team, trusted associates, and strategic partners, all working together in a partnership model designed with your goals at the forefront. No matter where you are on your transformation journey or the nature of your project, we are committed to delivering outstanding results and ensuring exceptional value, enabling you to offer the best possible care to the communities you service.
Digital transformation
Xylem is an award-winning consultancy and advisory partner to the Healthcare sector with significant experience in delivering Digital and Data led transformation programmes. Ultimately, we can help change the way in which your clinical and operational teams embrace change and digital ways of working.
Data Quality & Validation
We have extensive experience in supporting the NHS to ensure that patient data is accurate, helping organisations to seamlessly navigate through the challenges of managing waiting-lists. This enables smoother operations, reduced delays, and importantly enhanced patient experience.
Electronic Patient Record (EPR)
- EPR Assurance / Health-Check reviews
- Data migration
- Testing
- Cutover
- Go-live functions
- Floorwalking
- Analytics
- EPR Programme and Project delivery
- Benefits realisation
We can support you through every stage of your EPR programme, from business case development to successful implementation, as well as through Go-Live and beyond. Our teams are leading on EPR Health-Check reviews for multiple NHS customers on a national scale, have led the recovery of a failed EPR implementation across two major NHS Trusts and have recently supported the successful Go-Live for a major Acute Trust, its largest digital upgrade in 20 years. Whatever stage you are at, Xylem can demonstrate deep domain knowledge and experience to support you through your EPR journey.
Programme & Project Management
Since 2018 Xylem has successfully supported hundreds of projects and programmes at a local, regional, and national level. Our contributions have ranged from delivering expert advice and guidance to providing technical project support and leading major transformation initiatives, often incorporating a combination of these services. Whether you require specialised expertise to complement your existing team or seek to outsource a specific work programme, Xylem is well positioned to meet your needs.
Don’t just take our word for it
“The team provided by Xylem during our CareFlow EPR go-live were a vital element of the support we gave end users. The team were always quick to respond to the multiple demands to support staff, they kept calm and collected and were confident enough to provide expert advice to users in very busy situations. They learnt the system back to front at a quick pace in order to be able to advise users on the processes they should follow and displayed confidence and leadership when prioritisation of needs was required. Thank you, Xylem.”
Rebecca Gallimore – Director of Digital Transformation, The Shrewsbury & Telford Hospitals NHS Trust
Xylem has been a key partner to the organisation over many years. This includes supporting us whilst we go through necessary structural changes, as well as helping to implement critical improvement projects. The effort Xylem puts into understanding our needs, their expert knowledge of the sector, professionalism, and balanced approach to client engagement, is what sets Xylem apart from the other companies.
Xylem Partners helped us throughout the lifetime of a multiyear programme of work delivering a complex clinical transformation programme. They really tailor their expertise to the requirements of your programme and work with you throughout the duration to make sure their services continue to meet your needs.
The values demonstrated by Xylem ensures our continued partnership for years to come. They are always the first company we contact when we have strategic improvement needs. I would highly recommend Xylem to any organisation looking for an experienced change partner.
Xylem Partners has been enabling our organisation to deliver on priority work programmes critical to the delivery of operational priorities for our system since mid 2021. A key initiative has been the co-development and implementation of a Primary Care (GP/PCN) Workforce planning tool to support the NHS drive to improve access to primary care. It’s a truly outstanding piece of work that Xylem and its team were instrumental in creating.
Working with Xylem over a number of years, you can rely on utmost professionalism and excellence. Through their Associate-led model, you get the right expert partners who quickly determine what needs doing and get the job done. In my experience, Xylem is a company that will go out of its way to provide the customer with what they need.
“The team provided by Xylem during our CareFlow EPR go-live were a vital element of the support we gave end users. The team were always quick to respond to the multiple demands to support staff, they kept calm and collected and were confident enough to provide expert advice to users in very busy situations. They learnt the system back to front at a quick pace in order to be able to advise users on the processes they should follow and displayed confidence and leadership when prioritisation of needs was required. Thank you, Xylem.”
Work With Us
If you would like to discuss collaborating on a specific project, please get in touch.